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About Trust1.io

Building the future of e-commerce growth

We're a team of passionate developers and marketers from Ho Chi Minh City, Vietnam, building tools that help Shopify merchants succeed in the global market.

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Ho Chi Minh City, Vietnam
Serving merchants worldwide
Our Mission

Empowering merchants to build trust and grow

We believe that every Shopify merchant — regardless of size — deserves access to powerful, affordable tools that build customer trust and drive growth.

Founded in 2023, Trust1.io started with a simple observation: collecting and displaying authentic customer reviews shouldn't be complicated or expensive. Since then, we've grown to serve over 1,000 merchants worldwide, with a 4.9-star rating on the Shopify App Store.

Our products are designed to be easy to use, beautifully designed, and powered by the latest AI technology — all while remaining accessible to stores of every size.

Our Values

What drives us every day

These principles guide every product decision, every feature we build, and every interaction with our merchants.

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Merchant First

Every feature we build starts with a real merchant need. We listen, learn, and iterate based on your feedback to deliver real value.

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Design Excellence

We believe great software should be beautiful and intuitive. Our widgets and interfaces are crafted to feel native to your brand.

Performance

Speed matters for conversion. Our tools are optimized for Core Web Vitals and never slow down your store, even at scale.

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Global Mindset

Built in Vietnam, serving the world. Multi-language support and global infrastructure ensure a great experience for merchants everywhere.

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AI Innovation

We leverage AI to automate tedious tasks, generate insights, and help merchants make smarter decisions with less effort.

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Accessibility

Powerful tools shouldn't break the bank. We offer generous free tiers and fair pricing so every merchant can succeed.

Our Journey

From idea to 1,000+ merchants

A brief look at our growth story.

2023
Trust1: Product Reviews launched
Our first Shopify app went live on November 15, 2023, offering merchants a better way to collect and display product reviews.
2024
"Built for Shopify" certification
Earned Shopify's highest badge of quality, meeting the strictest standards for performance, design, and integration.
2024
1,000 active merchants milestone
Surpassed 1,000 active merchants and 500,000 reviews collected through our platform, with a 4.9-star app rating.
2024
AI features launched
Introduced AI-powered review summaries, automatic translation, and AI-assisted review writing to help merchants scale globally.
2025
Trust1: WhatsApp Marketing launched
Expanded our product suite with WhatsApp Marketing (WaSend), enabling merchants to recover abandoned carts and engage customers via WhatsApp.
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Active Merchants
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Shopify Apps
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4.9 Star Rating
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Countries Served

Join the Trust1 community

We'd love to have you as part of our growing family of Shopify merchants.