About Trust1
Based in Vietnam, Global Reach
We engineer
the commerce of tomorrow.
Trust1 is a technology holding company building the intelligence infrastructure for independent brands. We transform complex commerce challenges into simple, scalable, and beautifully designed software.
Making commerce
better for everyone
We believe every merchant deserves access to powerful, intuitive tools that help them grow. Our mission is to democratize e-commerce technology by building products that are simple to use, beautiful by design, and powerful under the hood.
What drives us every day
These principles guide every product decision, every feature we build, and every interaction with our merchants.
Merchant First
Every feature we build starts with a real merchant need. We listen, learn, and iterate based on your feedback to deliver real value.
Design Excellence
We believe great software should be beautiful and intuitive. Our widgets and interfaces are crafted to feel native to your brand.
Performance
Speed matters for conversion. Our tools are optimized for Core Web Vitals and never slow down your store, even at scale.
Global Mindset
Built in Vietnam, serving the world. Multi-language support and global infrastructure ensure a great experience for merchants everywhere.
AI Innovation
We leverage AI to automate tedious tasks, generate insights, and help merchants make smarter decisions with less effort.
Accessibility
Powerful tools shouldn't break the bank. We offer generous free tiers and fair pricing so every merchant can succeed.
From idea to 20,000+ merchants
A brief look at our growth story.
Evolution to Trust1.IO
Officially rebranded as Trust1.IO to reflect our commitment to sustainable development and delivering professional-grade solutions.
Trust1: WhatsApp Marketing launched
Expanded our product suite with WhatsApp Marketing (WaSend), enabling merchants to recover abandoned carts and engage customers via WhatsApp.
AI features launched
Introduced AI-powered review summaries, automatic translation, and AI-assisted review writing to help merchants scale globally.
1,000 active merchants milestone
Surpassed 1,000 active merchants and 500,000 reviews collected through our platform, with a 4.9-star app rating.
4.9 Star rating
"Built for Shopify" certification
Earned Shopify's highest badge of quality, meeting the strictest standards for performance, design, and integration.
Built for Shopify
Trust1: Product Reviews launched
Our first Shopify app went live on November 15, 2023, offering merchants a better way to collect and display product reviews.
Join the Trust1 community
We'd love to have you as part of our growing family of Shopify merchants.