Product reviews are no longer optional for ecommerce. According to PowerReviews, 98% of consumers consider reviews an essential resource when making purchase decisions — ranking them above price, free shipping, brand, and even recommendations from family and friends. But here’s what most merchants don’t realize: more reviews don’t always mean more sales. At a certain […]

TrustShop 4.4 introduces the Review Performance Dashboard — a new analytics view that shows how your reviews engage customers, influence purchases, and generate revenue. New Review Performance Dashboard Why it matters It’s been difficult to see whether reviews actually drive sales. The new dashboard tracks the full funnel — from a customer viewing a review […]

We’re excited to introduce TrustShop 4.3, featuring the new Review Popup Widget — a powerful way to showcase customer reviews across your store. With this update, merchants can display dynamic review pop-ups that highlight authentic customer feedback, capture shopper attention, and build trust throughout the buying journey. New Feature: Review Popup Widget The Review Popup Widget displays customer reviews as […]

You’ve worked hard to collect reviews. Now it’s time to make them visible and impactful. In TrustShop 4.2, we’re introducing two new storefront widgets—Review Counter and Review Sidebar—to surface social proof across your store, build instant trust, and turn browsing visitors into confident buyers. Let’s dive in. Review Counter: Build Trust at First Glance Review Counter is a compact […]

We’re excited to announce the release of TrustShop Version 4.1. This update introduces new features and improvements designed to increase the performance of your review request emails, helping you collect more reviews in less time and with less friction for your customers. Let’s take a closer look. Submit reviews directly in emails with In-email Forms In-email […]

We’re excited to announce the release of TrustShop version 3.9, introducing a brand-new AI feature — AI Review Summary.This update is designed to enhance the shopping experience and help you drive faster sales. What’s AI Review Summary? Customer reviews play a huge role in building trust and influencing purchase decisions. Studies show that 99.9% of online shoppers read reviews before buying, […]

We’re thrilled to introduce TrustShop version 3.8, featuring a brand-new Review Request Report — a powerful way to measure and improve how your review request emails are performing. This update helps you understand your email effectiveness at a glance, with clear metrics and visual insights that guide you toward better engagement and higher review rates. What’s the Review […]

We’re thrilled to announce TrustShop version 3.7, a major update designed to make managing your review experience simpler, faster, and more intuitive. This release focuses on refining in-app navigation and centralizing settings — giving you a clearer, more organized way to access everything TrustShop has to offer. Improved In-App Navigation In this version, we’ve completely restructured the in-app navigation to create a […]

We’re excited to introduce AI-powered reply assistance—making it faster and easier than ever to respond to customer reviews. New Feature: Reply with AI Replying to customer reviews builds trust and loyalty but takes valuable time. With Reply with AI, you can generate thoughtful, on-brand responses in just one click. Go to Manage Reviews, select the review you want […]

We’re excited to introduce TrustShop version 3.5, an update designed to give you more flexibility and control over how reviews are displayed. This release brings new widget style options and enhancements that make your storefront cleaner, more modern, and better aligned with your brand. New Widget Styles You now have access to new layouts for […]