TrustShop 5.8: Verified Reviewers, Smart Suppression & Widget Enhancements

Released version v5.8

Boost review credibility with Storefront Verification, eliminate spam with Smart Suppression, and enjoy a refreshed review submission widget.

New Features

  • Verified Reviewer Authentication: Verify reviewer identities directly on your storefront to eliminate spam and boost social proof credibility.
  • Smart Suppression: Automatically suppress review request emails for customers who have already submitted a review, preventing inbox fatigue.
  • Customer Sync: Automatically sync reviewer details and feedback metadata back into your Shopify Customer profiles.

Enhancements & UI/UX Refinements

  • Revamped “Write a Review” Form: Redesigned UI and modern color styling matching your widget theme for a cohesive, on-brand submission experience.
  • Balanced AI Summary Placement: Moved the AI Review Summary block to the left layout for improved visual hierarchy and scannability.
  • Optimized Review Requests in Customer Accounts: Items on the “Pending Reviews” page are now grouped by product variants to prevent duplicate review prompts.
  • In-App Micro-Interactions:
    • Auto-expanding AI Reply input box based on content length.
    • Quick-copy email action.
    • Added contextual tooltips across key settings.
  • Chrome Extension: General performance upgrades and UI enhancements for smoother review imports.

Developer & Operations

  • Live Status Page: Monitor uptime, API health, and system status at status.trustshop.io.
  • API Documentation: Comprehensive API docs are now available to support custom integrations.

Bug Fixes & Performance

  • Minor bug fixes and performance improvements across the app.

Get this in your store

Collect and display product reviews, photos and videos that turn browsers into buyers.