TrustShop 3.2: Let AI Help Customers Write Their Review

Shoppers pick a suggested title, AI drafts the review, they edit and submit. Fewer blank forms, more reviews.

Released version v3.2

The hardest part of leaving a review is the empty text box. Version 3.2 removes it.

What changed

  • AI-generated review content — when a customer picks one of the suggested review titles, TrustShop drafts review text that matches their star rating, the title they chose, and the product itself. The customer can edit anything before submitting, and the draft comes back in the same language as the title. Available on the AI Power plan.
  • Collect Reviews reorganised — the collection settings were regrouped so request emails, QR codes and manual imports sit together.
  • Fixed — stores that had every campaign email marked as default now have exactly one default per trigger, so the right template gets sent.

Get this in your store

Collect and display product reviews, photos and videos that turn browsers into buyers.