TrustShop 4.0: Review Request Emails, Rebuilt End to End

New templates, richer product blocks, deeper personalisation, and a preview you can actually test before sending.

Released version v4.0

Review request emails are where most reviews come from. Version 4.0 rebuilt them.

New

  • New email templates plus a test email view, so you can send yourself a real message before it goes to customers.
  • Background processing for review metafields — metafield pushes now run in the background instead of blocking, which makes them far more reliable on large catalogues.

Improved

  • Deeper personalisation — billing fields, order IDs and variant tracking are now available in emails and review flows, so a customer who bought the blue variant is asked about the blue variant.
  • Richer product blocks — review emails and the write-review modal now show product lists, clearer calls to action, and an improved rating control.
  • Configurable email footer — social icons and attribution can be adjusted per store.

Style

  • Refreshed email copy, header visuals and colours, and a tidier review form layout.

Get this in your store

Collect and display product reviews, photos and videos that turn browsers into buyers.