BFCM is just around the corner! In version 5.9, we’ve packed TrustShop with major performance enhancements, cleaner merchant settings, improved review collection flows, and an exclusive BFCM offer to get your store ready for the holiday rush.
New Features
- Exclusive BFCM 2026 Offer
- Review Request Emails (RRVRQ)
- Real-time Delivery Triggers: Added native support for Shopify’s
order_deliveredwebhook. Review request emails now send reliably the moment your orders are delivered. - Cleaner Integrations: Retired the legacy AfterShip integration to streamline delivery event processing through Shopify’s direct webhook engine.
- Real-time Delivery Triggers: Added native support for Shopify’s
- QR Code & Share Link Reviews
- Consistent Visual Identity: Updated UI/UX to seamlessly inherit your store’s active review widget styling, typography, and color palette.
- Store Reviews via QR/Link: Customers can now submit overall Store Reviews directly through QR codes and custom links, giving you more flexibility in physical stores or post-purchase inserts.
- Authentication Flow Fix: Resolved an edge-case logic issue where customers were incorrectly prompted to log in when submitting reviews via shared links.
- Smarter Discount Management
- Eligibility Control: Added a new setting allowing merchants to restrict review discount rewards to Verified buyers only or leave them open to Anyone.
- Centralized Settings: Consolidated all discount rules, conditions, and eligibility logic into a single hub (
Settings→Discounts). Review widgets now focus purely on design, copy, and layout customization.
- General Enhancements & Housekeeping
- Customer Account Page: Refreshed interface for a smoother, cleaner account dashboard experience.
- Streamlined App Permissions: Updated app installation scopes into clear Required vs. Optional tiers, ensuring minimal permissions and greater transparency.
- UGC Hub Expansion:
- Direct file uploads and media imports via external URLs.
- Search and filter UGC by hashtags, accounts, and tags.
- Affiliate System: Rolled out the internal TrustShop Affiliate program to empower partners and creators.