WaSend 1.0 is the first release: send WhatsApp broadcasts and automated messages to your customers, using data straight from your Shopify store.
What you can do
- Broadcasts — send a WhatsApp campaign to a segment of your customers, with clear per-message delivery status. Cancelled and failed messages are visible in the list, not hidden behind a hover.
- Autoflow — automated message flows triggered by store events: order created, shipped, cancelled, refunded, new customer, and abandoned checkout.
- Order and customer variables — personalise messages with real data: order number, order total, first product name, order date, order status link, carrier tracking link and number, shipping address, refund amount, and the abandoned checkout URL.
- Template picker with filters — search WhatsApp templates by name and filter by Marketing or Utility, with the approval status shown so you know what is ready to send.
- Autoflow send history — open any flow and see exactly which messages went out.
Good to know
WhatsApp templates must be approved by Meta before they can be sent. WaSend shows each template’s status so you always know where it stands.