WaSend help center
Send WhatsApp campaigns, abandoned cart flows and order updates from one place.
Coming soon
These already ship in the product — the documentation is still being written.
- Getting started Connect your WhatsApp number, verify your business and send your first message.
- Autoflows Automated flows driven by store events: abandoned carts, order confirmations, delivery updates.
- Broadcasts Bulk campaigns sent to a segment you choose.
- Message templates Write, submit for approval and manage WhatsApp message templates.
- Customers & segments Sync customers from Shopify and segment them so the right people get the message.
- Inbox A shared conversation inbox: assign, reply, and keep track.
- Click-to-WhatsApp Ads Ads that open straight into a WhatsApp conversation.
- Chat widget A WhatsApp chat button on your storefront.
- Integrations Connect WaSend to the other apps in your store.
- Dashboard & analytics Read delivery, open, reply and attributed-revenue numbers.
- Plans & billing Plans, conversation limits, and how to keep messaging costs down.
Still can’t find it?
Message the support team — we usually reply within a few working hours.