Goals and Outcomes Connecting a WhatsApp Business API account gives you the full power of WhatsApp marketing, but the setup process can feel technical. Manual Send and Bulk Send give merchants a practical starting point — a way to send abandoned checkout recovery and order update messages today, test your templates, and learn how WhatsApp […]

TrustShop 4.5 introduces the Feature Upvote Board — a dedicated space where you can suggest features, vote on ideas from the community, and track what’s coming next. New Feature: Feature Upvote Board You are the reason we build TrustShop. Your feedback shapes the product, so we want to make it easier to share. With the […]

Version 1.0 introduces reply notifications — so you never miss a customer response to your broadcasts or automation messages. This release also includes several improvements to automation visibility, message variables, and segmentation. New Feature: Reply Notifications Most WhatsApp marketing flows are one-directional. Messages go out, but when a customer writes back, there’s no way to […]

Have you ever searched for a product on Google and noticed some results display star ratings while others don’t? Those stars immediately catch your eye — and they make you far more likely to click. Those stars aren’t random. They’re the result of a specific setup that any Shopify store can implement. This guide explains […]

Product reviews are no longer optional for ecommerce. According to PowerReviews, 98% of consumers consider reviews an essential resource when making purchase decisions — ranking them above price, free shipping, brand, and even recommendations from family and friends. But here’s what most merchants don’t realize: more reviews don’t always mean more sales. At a certain […]

TrustShop 4.4 introduces the Review Performance Dashboard — a new analytics view that shows how your reviews engage customers, influence purchases, and generate revenue. New Review Performance Dashboard Why it matters It’s been difficult to see whether reviews actually drive sales. The new dashboard tracks the full funnel — from a customer viewing a review […]

We’re excited to introduce TrustShop 4.3, featuring the new Review Popup Widget — a powerful way to showcase customer reviews across your store. With this update, merchants can display dynamic review pop-ups that highlight authentic customer feedback, capture shopper attention, and build trust throughout the buying journey. New Feature: Review Popup Widget The Review Popup Widget displays customer reviews as […]

You’ve worked hard to collect reviews. Now it’s time to make them visible and impactful. In TrustShop 4.2, we’re introducing two new storefront widgets—Review Counter and Review Sidebar—to surface social proof across your store, build instant trust, and turn browsing visitors into confident buyers. Let’s dive in. Review Counter: Build Trust at First Glance Review Counter is a compact […]

We’re excited to announce the release of TrustShop Version 4.1. This update introduces new features and improvements designed to increase the performance of your review request emails, helping you collect more reviews in less time and with less friction for your customers. Let’s take a closer look. Submit reviews directly in emails with In-email Forms In-email […]

We’re excited to announce the release of TrustShop version 3.9, introducing a brand-new AI feature — AI Review Summary.This update is designed to enhance the shopping experience and help you drive faster sales. What’s AI Review Summary? Customer reviews play a huge role in building trust and influencing purchase decisions. Studies show that 99.9% of online shoppers read reviews before buying, […]