TrustShop changelog

What’s New:

• Slider Layout: Added a clean, space-saving carousel layout for your review widgets.
• XLSX File Support: Seamlessly import reviews directly using .xlsx format.
• Image Flip Tool: Rotate and flip review photos directly in Manage Reviews and on the Storefront.
• Relative Time Format: Option to display timestamps dynamically (e.g., “2 days ago”).

Enhancements:

• Widget Styling Controls: Added custom font size, font family, refined spacing, and new preset color palettes.
• Adaptive AI Summary: Simplified color scheme to automatically match your store theme.
• Dashboard Refresh: Redesigned What’s New section and a polished review-rating banner.
• Performance & Security: Faster widget load times, infrastructure hardening, and general bug fixes.

Version 4.8 was the Built for Shopify release — meeting Shopify’s standards for admin behaviour, performance and merchant clarity.

New

• Deleted reviews are recoverable — reviews are now soft-deleted instead of being removed outright, so an accidental delete no longer means the review is gone.
• Widget install preview — see the installation state of your widgets for your shop, instead of walking the theme editor page by page.
• Feature filter on review lists — filter product and store review listings by feature.

Improved

• Richer rich snippets — review schema markup gained a content field, with a backfill for existing stores, so star ratings show up more reliably in Google Search and Shopping.
• More resilient metafield sync — when a Shopify owner no longer exists, the rest of the batch is salvaged instead of the whole push failing. Review dates are now included in the metafield payload.
• Blocked products handled consistently — blocked products are excluded across every review collection surface.
• Media gallery navigation — go back to the full media list from a single image instead of closing and reopening.
• Plan limits redesigned — the upgrade prompts in widget customisation were rebuilt to follow Built for Shopify requirements.
• Store logo sizing and review gallery image radius were adjusted, and store reviews got a “learn more”.

Fixed

• Deleting a single review works correctly.
• Missing review detail in the report summary view.
• Carousel preview: swiper button visibility and item layout.
• Theme 1.0 widget review embed code, and the store review form setting is no longer blocked.

New

• Brand colours across every widget — colour resolution is now centralised, so the brand colour you pick during onboarding propagates to all widgets automatically. Light and dark mode defaults were fixed at the same time.
• Widget install detection — TrustShop now detects popup and sidebar widget installs inside nested theme blocks, so the app knows what is actually live on your storefront.
• Rebuilt onboarding — setup was reduced to a single screen (brand colour and star style), with a new modal detail and all-media preview, and a layout that works on mobile.

Improved

• Noticeably faster — new performance indexes and an optimised metafield query, plus a hot-path rewrite of premium widget resolution with shared caching. Widget-heavy product pages benefit most.
• Swipeable review snippets on mobile — swipe instead of hunting for arrows.
• Email template editor — the save bar now tracks state correctly, and the preview height and scrolling were fixed.
• Active widget stays in sync — the widget you are editing is persisted, so the editor and storefront no longer drift apart.
• Clearer plan limits — customise settings use in-context soft locks instead of a banner, so it is obvious which specific option needs an upgrade.
• Better empty states — the no-review experience got a proper empty state, sensible default filters, and full translation coverage.
• Upgraded to Shopify GraphQL API 2025-07.

Fixed

• Carousel “more text” colour, Article slide swipe, modal display on mobile, and a Firefox re-render bug.
• A cache poisoning issue affecting widget defaults and QR code status.
• Several soft-lock flow bugs, and a stop-offer-campaign fix.

Review request emails are where most reviews come from. Version 4.0 rebuilt them.

New

• New email templates plus a test email view, so you can send yourself a real message before it goes to customers.
• Background processing for review metafields — metafield pushes now run in the background instead of blocking, which makes them far more reliable on large catalogues.

Improved

• Deeper personalisation — billing fields, order IDs and variant tracking are now available in emails and review flows, so a customer who bought the blue variant is asked about the blue variant.
• Richer product blocks — review emails and the write-review modal now show product lists, clearer calls to action, and an improved rating control.
• Configurable email footer — social icons and attribution can be adjusted per store.

Style

• Refreshed email copy, header visuals and colours, and a tidier review form layout.