Words convince, but visuals sell. Meet the newest module in TrustShop — built to put real photos and videos where your buying decisions happen. The problem: your best marketing is invisible Every store owner knows the feeling. You’ve spent hours perfecting product photos, polishing descriptions, tuning your theme — and shoppers still hesitate at the […]

At TrustShop, we know that some of your most persuasive reviews aren’t on your store at all—they’re on Google. Years of happy customers have left glowing ratings on your Google Business Profile, praising your service, delivery, and product quality. The problem? Shoppers browsing your Shopify store never see them. That reputation stays stuck on Google […]

At TrustShop, we know how much work goes into building up your reviews—months of requests, imports, and follow-ups to earn hundreds of five-star ratings on your best products. So it’s frustrating when you launch a combo or gift set and that hard-earned social proof simply doesn’t carry over. The new bundle page sits at zero […]

At TrustShop, we know that driving traffic to your Shopify store is only half the battle—converting those visitors into buyers is where the real challenge lies. Shoppers frequently hesitate at the checkout line due to minor, unanswered questions about sizing, shipping policies, or warranty details. To bridge this communication gap, eliminate purchasing friction, and streamline […]

Product reviews tell shoppers what to expect from individual items. However, store reviews go further—they showcase your brand’s overall reputation. This includes delivery experience and after-sales service. In TrustShop 4.7, we introduce store reviews. This new review type helps you build brand-level trust and gives shoppers a complete picture of buying from you. Why Store […]

Goals and Outcomes Most store visitors leave without reaching out — not because they’re uninterested, but because there’s no easy way to ask a question in the moment. Trust1 WhatsApp 1.2 introduces the WhatsApp Chat Button, giving merchants a simple way to make themselves reachable on WhatsApp directly from their storefront. In this article, you […]

Goals and Outcomes Connecting a WhatsApp Business API account gives you the full power of WhatsApp marketing, but the setup process can feel technical. Manual Send and Bulk Send give merchants a practical starting point — a way to send abandoned checkout recovery and order update messages today, test your templates, and learn how WhatsApp […]

TrustShop 4.5 introduces the Feature Upvote Board — a dedicated space where you can suggest features, vote on ideas from the community, and track what’s coming next. New Feature: Feature Upvote Board You are the reason we build TrustShop. Your feedback shapes the product, so we want to make it easier to share. With the […]

Version 1.0 introduces reply notifications — so you never miss a customer response to your broadcasts or automation messages. This release also includes several improvements to automation visibility, message variables, and segmentation. New Feature: Reply Notifications Most WhatsApp marketing flows are one-directional. Messages go out, but when a customer writes back, there’s no way to […]

TrustShop 4.4 introduces the Review Performance Dashboard — a new analytics view that shows how your reviews engage customers, influence purchases, and generate revenue. New Review Performance Dashboard Why it matters It’s been difficult to see whether reviews actually drive sales. The new dashboard tracks the full funnel — from a customer viewing a review […]