Goals and Outcomes Connecting a WhatsApp Business API account gives you the full power of WhatsApp marketing, but the setup process can feel technical. Manual Send and Bulk Send give merchants a practical starting point — a way to send abandoned checkout recovery and order update messages today, test your templates, and learn how WhatsApp […]

TrustShop 4.5 introduces the Feature Upvote Board — a dedicated space where you can suggest features, vote on ideas from the community, and track what’s coming next. New Feature: Feature Upvote Board You are the reason we build TrustShop. Your feedback shapes the product, so we want to make it easier to share. With the […]

Version 1.0 introduces reply notifications — so you never miss a customer response to your broadcasts or automation messages. This release also includes several improvements to automation visibility, message variables, and segmentation. New Feature: Reply Notifications Most WhatsApp marketing flows are one-directional. Messages go out, but when a customer writes back, there’s no way to […]

TrustShop 4.4 introduces the Review Performance Dashboard — a new analytics view that shows how your reviews engage customers, influence purchases, and generate revenue. New Review Performance Dashboard Why it matters It’s been difficult to see whether reviews actually drive sales. The new dashboard tracks the full funnel — from a customer viewing a review […]

We’re excited to introduce TrustShop 4.3, featuring the new Review Popup Widget — a powerful way to showcase customer reviews across your store. With this update, merchants can display dynamic review pop-ups that highlight authentic customer feedback, capture shopper attention, and build trust throughout the buying journey. New Feature: Review Popup Widget The Review Popup Widget displays customer reviews as […]

You’ve worked hard to collect reviews. Now it’s time to make them visible and impactful. In TrustShop 4.2, we’re introducing two new storefront widgets—Review Counter and Review Sidebar—to surface social proof across your store, build instant trust, and turn browsing visitors into confident buyers. Let’s dive in. Review Counter: Build Trust at First Glance Review Counter is a compact […]

We’re excited to announce the release of TrustShop Version 4.1. This update introduces new features and improvements designed to increase the performance of your review request emails, helping you collect more reviews in less time and with less friction for your customers. Let’s take a closer look. Submit reviews directly in emails with In-email Forms In-email […]

We’re excited to announce the release of TrustShop version 3.9, introducing a brand-new AI feature — AI Review Summary.This update is designed to enhance the shopping experience and help you drive faster sales. What’s AI Review Summary? Customer reviews play a huge role in building trust and influencing purchase decisions. Studies show that 99.9% of online shoppers read reviews before buying, […]

We’re thrilled to introduce TrustShop version 3.8, featuring a brand-new Review Request Report — a powerful way to measure and improve how your review request emails are performing. This update helps you understand your email effectiveness at a glance, with clear metrics and visual insights that guide you toward better engagement and higher review rates. What’s the Review […]

We’re excited to introduce AI-powered reply assistance—making it faster and easier than ever to respond to customer reviews. New Feature: Reply with AI Replying to customer reviews builds trust and loyalty but takes valuable time. With Reply with AI, you can generate thoughtful, on-brand responses in just one click. Go to Manage Reviews, select the review you want […]